satelit Platform Privacy Notice
This page describes what we collect when you use satelit and how we keep that data protected. We at satelit take your privacy seriously and operate our platform with transparency about data handling, third-party processors, and your rights under applicable law.
Our satelit service processes personal information—such as your email, phone number, identity documents, and payment details—only to deliver the sports betting, live-dealer gaming, and slot-game services you access. We do not sell your data to marketers, and we do not share it beyond the processors necessary to run our platform, process your deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or comply with legal obligations in your jurisdiction.
What we collect and why
When you register on satelit, we collect your email address, phone number, full name, date of birth, and residential address. These details allow us to create your account, verify your identity, and comply with anti-money-laundering regulations in Indonesia. We also collect your payment method information—your e-wallet identifier or bank account number—solely to process your deposits and withdrawals.
During your use of our platform, we log your activity: which markets you view on Liga 1 or Piala Indonesia, which live-dealer tables you join, which slot games you play, and your betting history. We collect this data to detect fraud, prevent account abuse, and improve our service. We also record your IP address and device type to maintain security and troubleshoot technical issues.
How we use your data
Our satelit platform uses your personal information for five core purposes. First, we verify your identity and comply with know-your-customer (KYC) regulations—this is mandatory for all users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Second, we process your payment transactions through our payment partners; your bank or e-wallet provider receives only the information necessary to complete the transfer. Third, we detect and prevent fraud by analyzing patterns in your account activity and comparing them against known risk signals. Fourth, we communicate with you about account updates, payment confirmations, and service changes via email or SMS. Fifth, we improve our platform by analyzing anonymized usage trends—for example, which game categories are most popular or which payment methods have the fastest settlement times.
We do not use your data for marketing purposes without your explicit consent. We do not sell your email to third-party advertisers, and we do not share your betting history with external analytics firms.
Third-party processors and data location
Our satelit infrastructure relies on cloud servers located outside Indonesia. Your data may be processed in data centres in Singapore, Australia, or other regions. We ensure all processors sign data-protection agreements that bind them to the same confidentiality standards we maintain. Our payment processors—the banks and e-wallet operators behind DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—receive only the minimum information needed to settle your transaction. We do not control how those payment providers store or use your data; you should review their privacy policies separately.
Your rights and contact
You have the right to request a copy of the personal data we hold about you, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention obligations). To exercise these rights, contact our support team via email or the contact form in your satelit account settings. We will respond to your request within 30 days. If you believe we have mishandled your data, you may lodge a complaint with the data-protection authority in your jurisdiction.
Cookies and tracking
Our satelit platform uses cookies to maintain your login session, remember your preferences, and track your navigation within the site. These are functional cookies necessary for the platform to operate; they do not track you across other websites. We do not use advertising cookies or third-party tracking pixels. Your browser settings allow you to disable cookies, but doing so may prevent you from logging into satelit or accessing certain features.
Key takeaways
- We collect only the data necessary to run satelit and comply with law.
- Your payment details are shared only with your bank or e-wallet provider.
- We retain your data for seven years after account closure for legal reasons.
- You can request a copy of your data or ask for account deletion at any time.
- Our servers may sit outside Indonesia; all processors sign confidentiality agreements.
Policy updates
We may update this privacy notice from time to time to reflect changes in our platform, legal requirements, or data-handling practices. We will notify you of material changes via email or a prominent notice on satelit. Your continued use of the platform after such notice constitutes your acceptance of the updated policy. If you have questions about how we handle your data, contact our support team—we are available to clarify our practices and address your concerns.